Australian operations are genuinely concerned about how items have turned out with their shift to offshore their contact centre operations to Indonesia. Their firm has taken a massive beating from losing clients to acquiring destructive PR and investigation getting completed etc.
“We have already been using this type of business For several decades, lots of generations. We will no more wish to be related to a business that treats us such as this”
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Staff experience 3 weeks of training Discovering about conversational abilities and Australian culture. The training manual states: “Australia is referred to as the dumbest continent on the globe.
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This is not honest! I've a Bachelor’s and Grasp’s in Organization and about five several years of managerial working experience Operating in connect with centres but I get paid considerably considerably less carrying out a similar position as my Australian colleagues”